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| Esker
Lodge Nursing Home |
A Warm
Welcome to Esker Lodge
Located on Cathedral Road, a five-minute walk from Cavan town centre, Esker Lodge is a luxury nursing home designed to facilitate 44 residents who may require medium, high or maximum dependency care.
Long and short-term, together with respite and convalescence nursing, can all be accommodated. Our holistic approach ensures that resident's individual needs are catered for:The Esker Lodge Team
Our staff are care professionals, chosen for their qualifications and experience in Nursing and Care of the Elderly.
Nuala Patterson, the General Manager, working closely with Binimole Santhosh, the Nurse Manager, constantly reviews the appropriateness of residential care programmes and ensures that residents' individual needs are fulfilled. Head Chef, Malachy McDwyer, as a qualified nutritionist sees nutrition as a crucial element of nursing home care. This underpins the wide choice of food available to our residents either in our relaxing dining room or in the privacy of the resident's room, based on the resident's preference. Snacks and refreshments are also offered and available 24 hours per day. Therapeutic menus for a range of conditions including diabetes, renal and celiac are also available. Before and after admission residents and their families meet with our multi-disciplinary team to discuss all aspects of individual needs.Our Promise
To provide a home away from home in a relaxed setting with caring and courteous staff which is safe and secure. To engage with the local community in a positive way, encouraging social interaction while supporting resident's rights as individuals to make their own choices and express their beliefs.
Registration and Approval
Esker Lodge is registered without conditions by the HSE and approved by VHI, Quinn Healthcare and Hibernian.
Esker Lodge is registered with the Revenue Commissioners, making us eligible for Tax Relief on nursing home fees.
What We Offer
ü
Award winning dedicated and caring staff,
committed & talented, caring for residents is their number
one priority
ü
Team includes General Manager with specialised
training in psychiatric care, Nurse Manager
with Masters in Training,
dedicated Head Chef who is qualified nutritionist, who also provides
in-house
food management and food hygiene
training
ü
Award winning nursing home - Winner Nursing Home of the Year 2007
ü
Active member of Nursing Homes Ireland " Purpose-built facility
ü
New extension with enhanced services and dedicated
Dementia facility opening in 2009 including
1. New Alzheimer's beds in a new dementia unit with dedicated day room,
dining room and sensory room
2. New general nursing beds (all single en-suite). These rooms are larger
and provide even more living space
than our existing single rooms.
3. New dayrooms, dining rooms and oratory with significant enhancements
to our ability to provide
entertainment and activities for residents in
a more spacious comfortable environment
4. Additional treatment areas for GPs, chiropodists and physiotherapists
to provide care to residents in a
comfortable and private setting
5. New visitors coffee dock and additional visitors areas
6. New smoking rooms for residents
Our Services
ü In house laundry inclusive of fees
ü Physiotherapy
ü Chiropody
ü Hair-dressing
ü Choice of GP on admission
ü Access to GP on call 24 hours per day
ü Individualised care plans for residents
ü 24 hour nursing care
ü Recreational therapy
ü Visiting opticians
ü Newspapers delivered daily
ü Complementary Therapies such as reflexology
ü Varied menus and special diets
ü Visiting clergy of different denominations
ü Multi-denominational and Ecumenical Religious Services
ü Range of social activities
ü Pastoral Care
Accommodation and Services
| 18
single bedrooms ensuite |
13
double bedrooms ensuite |
All
bedrooms have TV and phone facilities |
| Nurse call system in all rooms |
|
Assisted
baths, showers and toilets |
| Treatment
room |
Hairdressing
salon |
Dining
room leading to terrace |
|
Day
room with Cable TV and VCR/DVD |
Quiet
room for reading & relaxation |
2
lounges, one with balcony |
|
Library
with assortment of books available |
Newspapers
delivered daily |
Passenger
Lifts |
|
Oratory |
Specialised
Lifting Equipment |
Landscaped
grounds and courtyard with gardening facilities available |
Activities
Esker Lodge maintains a programme of social activities to suit residents' needs. Residents choose whether they want to take part in a range of activities including:
ü
Bingo ü Reflexology, hand massage & manicures
ü Sonas
ü Gardening
ü Cooking
ü Visits by local schools
ü Exercise programmes
ü Screening of old films
ü Musical events with a variety of performers
ü Arts and crafts
ü Occasional visits by pets
Esker Lodge has dedicated trained activity therapists to assist residents who want to participate in the various options available.
Esker Lodge avails of wheel-chair accessible transport for:
ü Individual and group outings
ü Theatre visits
ü Shopping
Esker Lodge also works hard to ensure general interaction with the community. This includes building relationships with local schools and community organisations.
Recent News
AwardsBinimole Santhosh our Nurse Manager Wins Award for Study of the Decade
Binimole completed a Master of Science Degree in Nursing in 2003. As part of the masters she had to submit a dissertation. Based on her work in village communities Binimole had noted a lot of young children she saw there had health problems associated with poor nutrition. She decided to focus her dissertation on this issue and conducted a survey to ascertain the extent of the problem. The findings of the survey encouraged Binimole to approach community health workers to devise food packages for the poorest in the community. This was combined with an education programme. The work Binimole did encouraged changes to be made to existing social supports for mothers and encouraged community workers to raise awareness of the issue. As a result of the work completed by Binimole health problems in young children associated with poor nutrition were significantly reduced. Because of the practical and valuable outcomes of her dissertation Binimole was recently told that she is to receive an award for her dissertation. The award is entitled "Study of the Decade" because of the impact the dissertation had on the state of Tamil Nadu (a state in India - approximately the size of Greece).
TrainingEsker Lodge Nursing Home is dedicated to continuous staff training and development and acts as a learning centre for local students in conjunction with Cavan Institute who offer both FETAC Level 6 and 5 courses in the Caring and Health Services area and Iona College in Kells Co. Meath who specialises in FETAC Level 5 training for carers. In addition to the above Esker Lodge is committed to training and development for our committed team. Recent training programmes completed include:
ü
Best practice in Elder Abuse
ü
Best practice in Infection Control
ü
Sonas - Sonas and SIMS sessions are for older
people with Alzheimers Disease and other forms of
dementia, some
types of stroke, advanced Parkinson's Disease and sometimes those who are
experiencing
extreme social isolation. The Sonas Group Session is not a recreational
group activity like
bingo, nor is
it a therapy such as art or music therapy. It is a therapeutic activity
that is completely
focused
on communication.
ü
Activity in Care Training - (ACT) is a physical activity programme. The
ACT programme trains
professionals
working in residential care centres for older adults to deliver physical
activity sessions
to their clients in a
safe manner, that is still interesting.
ü
Dementia & Challenging Behaviour
ü
Falls Prevention
ü
Fetac Level 5 Modules for Carers
ü
Manual Handling (Train the Trainer)
We had a great day celebrating St Patrick's
with Desy Ronan, a regular fixture here. We also had an impromptu performance
from Mrs Webber's Irish Dancers and Malachy, our head chef on the tin whistle.
Kathy Durkin and her son, Andreas, dropped in
just after Easter to entertain us with their wonderful music and the afternoon
was a great success.
As always we would like to extend our heartfelt
thanks to Desy, Kathy and Andreas who are all so generous with their time.
Recent Events
- 2008
Indian Cultural
Party
During the autumn, we had our first every cultural
awareness day, focusing on the Indian community who are a big part of the
Esker Lodge. As part of the event we had Indian music, poetry, dancing and
food. The event was a huge success in large part thanks to Binimole, our nurse
manager and all the staff nurses in Esker Lodge. It was great to see the nursing
home awash with colour from saris to traditional Indian decorations.
IT Training
for Residents
In winter, we arranged for IT and Internet training
for a number of interested residents. The training was a great success and
resulted in the nursing home acquiring 3 computers with Internet access. These
have now been made available to residents and regular IT/Internet activities
have been incorporated into our daily events. Our hope is soon our residents
will be comfortable enough to send and receive emails to and from family and
friends.
Recent Events
- 2007
Daniel O'Donnell wowed fans by paying a surprise visit to Esker Lodge Nursing Home just before he was due to go on stage in Ballinagh on Bank Holiday Monday. Daniel, who is well known for his charitable works, knew that there were many residents in Esker Lodge who would love to see him live but unfortunately were unable to attend the concert. Being a trooper Daniel decided to pay a visit to the residents on his way to Ballinagh. The residents, relatives and staff of Esker Lodge got a huge surprise and greeted Daniel with the warmest of welcomes. Daniel spent a long time in the nursing home, making sure he went round to say hello and spend time with every resident. Many of the ladies in Esker Lodge were quite taken aback when Daniel O'Donnell came and sat by their bedsides. Everyone agreed that Daniel was a charming man who would always be welcome in Esker Lodge. A few residents who were able to attend his concert said they enjoyed the show immensely.
Our Mission
Excellence in the delivery of compassionate
care to our residents
Our Method
ü
Engaging highly trained, courteous and
caring
staff to deliver a professional service
ü
Ensuring management is responsive to the
needs
of residents and staff
ü
Promoting best practise in our nursing home
ü
Ensuring superior accommodation and services
in a relaxing
and welcoming setting
ü
Ensuring the dignity, independence and privacy of
our residents
is maintained
ü
Ensuring that our residents are always treated with the utmost respect
ü
As a team constantly seeking ways to improve our caring service with feedback
from residents,
relatives and staff
ü
Ensuring an environment of openness and dealing with any complaint promptly
and professionally
Our Values
Our core values are based on respect for the dignity, independence and privacy of every person in Esker Lodge. We will always encourage social interaction for residents and support their rights as individuals to make their own choices and express their beliefs. Quality Assurance
Esker Lodge is one of the first nursing
homes in the country to be awarded the EIQA (Excellence Ireland Quality
Assurance) Quality of Care Standard for Nursing Homes. The EIQA standard
was developed in conjunction with the Irish Nursing Home Organisation, now
Nursing Homes Ireland (which Esker Lodge is a member of), The Irish Society
for Quality & Safety in Healthcare and BUPA Ireland. Extensive global research
and best practice standards from the USA, Canada and Australia were used
in developing this standard. The standard incorporates these global practices
along with current Irish legislative and regulatory requirements.
The standard provides for a comprehensive and rigorous approach to independent assessment and auditing of nursing homes across the broad spectrum of services. This is in addition to regular Health Service Executive and Health and Safety Authority audits, which are a legislative and regulatory requirement.
Nursing homes are assessed under four critical areas, which include organisational commitment, employee engagement, support systems and processes and quality of life. Nursing home residents are interviewed throughout the audit for their opinions and feedback on their quality of care.
In autumn 2006, Esker Lodge was a national finalist at the EIQA awards under the Nursing Home Quality of Care category.
In autumn 2007, Esker Lodge built on our success of 2006 by becoming the outright winner of the Quality of Care Standard for Nursing Homes in Ireland.
In Spring of 2009, we are delighted to say not only did we maintain our existing accreditation for 2009, but we enhanced our score and audit performance since our last inspection.
Quality Policy and Complaints Procedure The management of Esker Lodge Nursing Home are committed to providing the best quality service available in a nursing home in the community. As part of our commitment we will endeavour to provide a high standard and quality of care to all our residents. We will also be committed to ensuring our policies and procedures are in line with HSE guidelines, HIQA standards, regulations enshrined in the Health Act 2007 and the requirements of any other relevant regulatory bodies. In line with HSE/HIQA requirements and our own policies and procedures we will endeavour to provide the highest quality in relation to three main areas, namely:ü Care of the residents in Esker Lodge
ü The team employed in Esker Lodge
ü The surroundings and accommodation provided in Esker Lodge The management and team in Esker Lodge will therefore be committed to doing the best we can achieve in everything we do, to ultimately provide a total quality experience to the residents, relatives and visitors of Esker Lodge. Please see our Resident Charter and Complaints Procedure below for more information. Esker Lodge Resident Charter Our mission is excellence in the delivery of compassionate care to our residents. Our vision is to provide and maintain excellent standards of care for our residents with dignity, support and respect and to create a warm welcoming environment, which represents a homely place to live and visit. Your rights Our activities of daily living and care plans are developed taking the following rights of the resident into account:
ü privacy, dignity and respect
ü choice and independence
ü confidentiality
ü good communication from responsive management and staff with you and your family
ü engaging, courteous and caring staff who deliver a professional service
ü excellent nursing care and medical attention as required
ü consent in decisions about activities of your daily living
ü a clean, comfortable and welcoming environment with superior accommodation
ü the opportunity for social interaction and activities
ü the opportunity for religious/spiritual practise
ü the possibility to express complaint or voice opinion - we have a
formal complaints process. We also have a formal compliments process. What we ask of you
ü Provide accurate information about any past illness, medications or any other facts that may affect
your care
ü Respect your fellow residents, their families and our staff
ü Ensure your visitors have respect for your fellow residents, their families and our staff
ü Participate in decisions regarding the activities of your daily living and your care
ü Comply with care agreed upon by you and our nursing and caring staff
ü Comply with all Esker Lodge policies especially Health and Safety policies Admission Esker lodge has an open admission policy and provides a broad spectrum of nursing care including General, Post-discharge and Palliative care. Admission of residents is based on the holistic needs of the individual i.e. their physical care needs, mental health needs, emotional and spiritual needs. Esker Lodge offers both long and short term admissions. Referrals for admission of residents should include a medical report from the residents GP or the referring health service provider. Esker Lodge assesses potential residents with Alzheimer's on a case by case basis to determine whether the facilities will be suitable for their needs. A dedicated Dementia unit will open in Autumn/Winter 2009. As part of the admission policy we review and reassess the residents after a short period of time in the nursing home to ensure that their individual needs are being met. Esker Lodge also has a policy of screening residents for MRSA. Below is an outline of the admission procedure in Esker Lodge Nursing Home Admission Procedure
ü Pre-admission assessment completed by Nursing Staff
ü Admission date and time arranged
ü Dietary needs assessed
ü Room prepared for arrival of resident
ü Nursing admission completed including full needs assessment, risk assessment and nursing care plan
ü Caring staff discuss likes and dislikes of the resident and incorporate this into the daily care plan
ü Contract of care signed and questions addressed
ü Resident settled into home
ü Possessions and valuables recorded and stored
ü Chef discusses likes/dislikes with resident
ü Orientation and detailed review by Nursing staff
Esker Lodge Complaints Procedure
1. It is the aim of the owners, management and staff of Esker Lodge Nursing Home, to provide the highest possible level of care to all our residents. 2. In the event of a resident, relative or other interested persons being unsatisfied or concerned about any aspect of care provided, a complaint procedure is in place to address the matter. 3. Any concern or complaint should first be brought to the attention of the Staff Nurse on duty; she will discuss the matter, record the details and bring it to the attention of the Nurse Manager. 4. The Nurse Manager will then discuss the matter with the concerned party and strive to resolve the issue. Should a resolution not be possible at this level, the matter will be brought to the attention of the General Manager. 5. The General Manager will then discuss the matter with the concerned party and strive to resolve the issue. Should a resolution not be possible at this level, the matter may be brought to the attention of the Managing Director. 6. Nurse Manager : Binimole Santhosh - Contact Number 049 4375090 or 0868112797 7. General Manager : Nuala Patterson - Contact Number 049 4377500 or 086 8533308 8. Managing Director : Vicky Mc Dwyer - Contact Number 086 8260622 Nuala Patterson General Manager HSE Inspections Our most recent HSE happened in March 2009 and we are delighted to say that we were 100% compliant with the regulations. Additional information on the Esker Lodge Nursing Home Inspection Report can be found below or at www.hse.ie
| Esker Lodge Nursing Home |
Esker Lodge Nursing Home is the registered trade name of Esker Lodge Limited. The registered proprietor is Esker Lodge Nursing Home. The contact telephone number for Esker Lodge Nursing Home is 049 4375090.
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